Frequently asked questions
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What is Store Bounty Retail?
It is the Store Bounty workspace for businesses that sell and manage physical goods. It connects POS, online orders, stock, purchasing, customers, staff, finance and reporting.
What is Store Bounty Digital?
It is the workspace for professionals building a business around expertise. It connects public presence, offers, forms, audience relationships, customers, sales and business operations.
Which workspace should I choose?
Choose Retail if physical products, stock and a retail operation are central. Choose Digital if your primary business is expertise, services, sessions, events or digital products.
Can I change plans later?
Retail customers can move between published plans as capacity needs change. For Digital plan changes, review the options shown in your account or contact the team.
Can Retail sell both in person and online?
Yes. Retail is designed to keep counter sales and the online store on the same commerce foundation, with connected products, customers and operating records.
Does Retail include inventory?
Yes. Inventory capabilities include item management, stock levels and counts, suppliers, purchasing, locations, transfers and production-related workflows.
Can I issue invoices and handle returns?
Yes. Retail supports orders, invoices and transaction corrections such as returns, refunds and cancellations through the appropriate product workflows.
Does the subscription include POS hardware?
No. Software subscriptions, compatible hardware, payment-provider fees and separately purchased services are distinct. Confirm compatibility before buying equipment.
Can Digital create a website and link page?
Yes. Digital supports a public website, a focused link page, custom domain use and publishing through a blog.
What can I sell with Digital?
Digital is designed for digital products, services, appointments or sessions, event access and subscriptions, subject to the capabilities enabled for your account.
Does Digital include forms and CRM?
Yes. Forms, customer and contact management, marketing and connected messaging are part of the wider Digital toolkit.
Why does Digital pricing not show public paid tiers yet?
The final public Digital plans and entitlements have not been approved. Create the workspace to review the current offer presented to your account, or ask the team for guidance.
Is there a trial?
The Retail plans currently include a 30-day trial. Digital account creation presents the current offer and terms available for that workspace.
Are payment processing fees included?
No. Store Bounty software subscriptions and third-party payment-provider charges are separate.
Where do I sign in?
Use the Store Bounty admin sign-in at admin.storebounty.com. The Retail and Digital website pages both link to the appropriate account route.
Can I use Store Bounty on a phone?
Yes. Store Bounty has Android and iPhone apps, and the web workspace can also be accessed from supported mobile browsers.
What is Store Bounty Desktop?
It is the focused desktop workspace for sustained retail work. It provides Cloud and Standalone modes plus supported local capabilities such as receipt printing.
What is the difference between Cloud and Standalone?
Cloud signs into the connected Store Bounty account. Standalone is a local-first desktop operating mode for that computer. Choose deliberately based on how the station should work.
Will my receipt printer work?
Compatibility depends on the device, operating system and printer. Ask Store Bounty to confirm before buying new hardware and test the full receipt flow before rollout.
How do I get help?
Use the Contact page for support, sales, enterprise setup or partnerships. Existing customers should include enough account and issue context for the team to route the request.
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